Research Article

A Survey Of Customers’ Intention To Adopt Islamic Banking Services In Nigeria: Evidence From Jaiz Bank Plc, Abuja

Abdulkadir Usman1*, Adamu Mohammed1, Muhammad O. Aisha1, Sulaiman Abdul Liman1, Mohammed Ibrahim Giddi1, Mustapha Yarima1, Mahmood Musa Mahmood1, Salihu Adelabu Abdulwaheed2, M. A. Mawoli3
1 PG Student
2 Department of Business Administration, Ibrahim Badamasi Babangida University, Lapai
3 Department of Business Administration Ibrahim Badamasi Babangida University Lapai, Niger State, Nigeria
* Corresponding author: abdul4usmana@gmail.com
Published: Oct, 2024
DOI: 10.67894/bbr.2024.sry30ry0
Pages: 1-20
Views: 15
Downloads: 7

Abstract

This study attempts to examine the major factors that affect banking customers’ intention to adopt Islamic banking services in Nigeria. The study is premised on quantitative analysis. Four hundred (400) questionnaires were administered on JAIZ Bank customers and three hundred and eighty (380) questionnaires were retrieved from respondents, representing 95% return rate. The study uses multiple regressions to test the research hypotheses through SPSS 22 version. The findings revealed that awareness and perceived compatibility has significant effect on customers’ intention to adopt Islamic banking services in Nigeria; while religiosity and relative advantage has no significant effect on customers’ intention to adopt Islamic banking services in Nigeria. More so, the study found out that the level of banking customers’ awareness of Islamic banking services in Nigeria is low. The study therefore, recommends that each Islamic bank in the country should engage in massive public awareness and enlightenment campaigns on the Islamic financial products and services they offer and their relative advantage over conventional banking products and services.

Keywords

Islamic Banking Adoption Awareness Religiosity Relative Advantage

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How to Cite

Usman, A., Mohammed, A., Aisha, M. O., Liman, S. A., Giddi, M. I., Yarima, M., Mahmood, M. M., Abdulwaheed, S. A., & Mawoli, M. A. (2024). A Survey Of Customers’ Intention To Adopt Islamic Banking Services In Nigeria: Evidence From Jaiz Bank Plc, Abuja. Bayero Business Review, 8(2), 1-20. https://doi.org/10.67894/bbr.2024.sry30ry0

A. Usman, A. Mohammed, M. O. Aisha, S. A. Liman, M. I. Giddi, M. Yarima, M. M. Mahmood, S. A. Abdulwaheed, and M. A. Mawoli, "A Survey Of Customers’ Intention To Adopt Islamic Banking Services In Nigeria: Evidence From Jaiz Bank Plc, Abuja," Bayero Business Review, vol. 8, no. 2, pp. 1-20, October 2024. doi: 10.67894/bbr.2024.sry30ry0

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