Research Article

EFFICIENCY WAGES AND EMPLOYEE PRODUCTIVITY IN NIGERIA’S SERVICE SECTOR: EVIDENCE FROM SMALL AND MEDIUM-SIZED ENTERPRISES (SMEs)

1 Department of Business Administration and Entrepreneurship, Bayero University Kano
* Corresponding author: mabello.bus@buk.edu.ng
Published: Jun, 2026
Pages: 413-437
Views: 31
Downloads: 8

Abstract

Investigating the effect of efficiency wages on labour productivity in Nigerian manufacturing firms, the study draws panel data from 1,200 observations across three survey periods: 2016, 2020, and 2024. Utilising a Cobb-Douglas production function within a fixed-effects (FE) estimation framework, the study examines whether firms that pay above-sector average wages exhibit higher productivity. Key explanatory variables include capital intensity, firm size, efficiency wages, and the interaction between efficiency wages and professional management. Descriptive statistics reveal an average Labour productivity of 11.20 (log of sales per worker), while the mean efficiency wage ratio stood at 1.13, indicating that firms on average pay slightly more than their sectoral wage benchmarks. The regression analysis finds that efficiency wages significantly increase Labour productivity (β = 0.289, p < 0.01). Capital intensity (β = 0.294, p < 0.01) and firm size (β = 0.165, p < 0.05) also show strong positive effects. Notably, the interaction term between efficiency wages and professional management is statistically significant (β = 0.118, p < 0.05), suggesting that professionally managed firms extract greater productivity benefits from higher wage policies. Model diagnostics, including the Breusch-Pagan LM test (χ² = 152.4, p < 0.001) and Hausman test (χ² = 11.73, p = 0.009), confirm the appropriateness of the FE model over pooled OLS and random effects alternatives. Overall, the study provides empirical support for the efficiency wage theory in the context of an emerging economy and underscores the importance of wage-setting and managerial professionalism in enhancing firm-level productivity. These findings offer valuable policy implications for improving labour performance and competitiveness in Nigeria’s manufacturing sector.

References

  1. Afolabi, O. M., Abiola, B. I., Olaiya, A. L., & Emeje, S. O. (2020). Impact of work environment on employees' performance in federal polytechnic Offa, Kwara State, Nigeria. KIU Journal of Social Sciences, 6(1), 217–222.
  2. Agbu J.F.O., & Mishra S. (2017). Open Educational Resources Policy for Higher Education in Nigeria, Retrieved from Open Educational Resources Policy for Higher Education in Nigeria.
  3. Ahuja, K. (1992). Personnel management (3rd ed.). New Delhi, India: Kalyani Publishers.
  4. Akinseye, E. M. (2018). Unique factors affecting employees' performance in profit-making organization: A study of Parterson Zochonis Cussion Public Liability Company, along Ondo Road, Akure in Ondo State, Nigeria. JABU International Journal of Social and Management Sciences, 6 (1).
  5. Akinseye, E. M. (2019). Impact of organizational politics on employee turnover in Nigeria. International Journal of Social and Management Sciences (IJSMS). 8(2), 2249-7382.
  6. Ameen, L. (2019). An Appraisal of the Effect of Training on Employee performance in an organisation: a theoretical discussion. Asian Journal of Multidisciplinary Studies, 7(3), 27-31.
  7. Arrasyid, B. F., Elvina, & Limbong, C. H. (2022). Implementation of recruitment, training, and work environment systems on employee performance at the BNN office of Labuhanbatu Utara Regency. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(2), 9209-9218. DOI: https://doi.org/10.33258/birci.v5i2.4708
  8. Astuty, I., & Udin, U. (2020). The effect of perceived organizational support and transformational leadership on affective commitment and employee performance. Journal of Asian Finance, Economics and Business, 7(10), 401–411.
  9. Atah, C. A. (2019). Influence of evaluation on availability of facilities and equipment utilization for the implementation of business education Programmed in tertiary institutions in Cross River State. International Journal of Education and Evaluation, ISSN 2489-0073, Vol. 5(2), 9-17.
  10. Bagozzi, R. P., & Yi. Y. (1991). Multitrait multimethod matrices in consumer research, 17(4), 426-439.
  11. Bakker, A. B., & Demerouti, E. (2007). The job demands- resources model, state of the art. Journal of Managerial Psychology, 22(3), 309-328.
  12. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable Distinction in social psychological research: conceptual, strategies and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173.
  13. Bello, M. A. (2025). Impact of withholding tax reform on dividend policy and shareholder value in Nigerian firms. Global Scientific Journals, 13(4).
  14. Bello, M. A., & Dantsoho, A. M. (2025). Effect of digital banking on customer satisfaction of commercial banks in Kano and Zaria, Nigeria. NOUN Journal of Management & Innovative Development, 9(1), 30–41. https://jomaid.noun.edu.ng/index.php/jomaid/issue/view/13
  15. Burbar, Y. M. (2021). The impact of work environment on employee performance in banking sector in Palestine. International Business Research. 14(8), 85-99. doi.org/10.5539/Ibr.V14n8p85
  16. Calvin, O. Y., Mutiu, B., & Falola, K. R. (2020). Work environment and employee performance in federal college of education (technical) Gusau, Zamfara State. International Journal of Applied Research, 6(9), 183-190. doi.org/10.22271/allresearch.2020.v6.i9c.7118
  17. Chahar, B., Jain, S. R., & Hatwal, V. (2021). Mediating role of employee motivation for training, commitment, retention, and performance in higher education institutions. Problems and perspectives in management, 19(3), 95-106.
  18. Chukwuafo, C., & Atah, C. A. (2019). Rebranding entrepreneurship education in Nigeria tertiary institutions for National economic development. Nigerian Journal of Business Education, (ABEN), 6(2), 41-50.
  19. Cohen, R. J., Swerdlik, M. E., & Phillips, S. M. (2010). Psychological testing and measurement: An introduction to tests and measurement. Mountain View, CA: May field.
  20. Cropanzano, R., Anthony, E. L., Daniel, S. R., & Hall, A. V. (2017). Social exchange theory: a critical review with theoretical remedies. Academy of Management Annals, 11(1), 479-516. Doi.org.
  21. Daniel, C. O. (2019). Influence of work environment on employee performance in Nigeria. International Journal of Research in Management, 8 (2), 10-18. doi: Https://Dx.Doi.Org/10.26808/Rs.Rm.I9v2.02
  22. Daniel, J. (2012). Sampling essentials: Practical guidelines for making sampling choices. SAGE Publications.
  23. Debbie, L. S. Ang., Yazid, M. Y., Meor, M., & Fared. (2014). Employees' perception toward conducive working environment in Malaysia offices. International Conference on Business, Sociology, and Applied Sciences (ICBSAS') 14 March 26-27. http://dx.doi.org/10.15242/ICEHM.ED0314582
  24. Dillman, D. A. (2007). Mail and internet surveys: The Tailored Design Method (2nd ed.). New Jersey: John Wiley & Sons Inc.
  25. Donkor, F., & Zhou, D. (2020). Organizational commitment influences on the relationship between transactional and laissez-faire leadership styles and employee performance in the Ghanaian public service environment. Journal of Psychology in Africa, 30(1), 30-36. https://doi.org/10.1080/14330237.2020.1712808
  26. Dwi, L. S., Putri, N., Yuwono, & Amir, I. (2021). Effect of Occupational health and safety, and work environment on employee performance with working satisfaction as mediation variable. Journal of Management and Marketing Review, 6(2), 117-124. doi.org/10.35609/jmmr.2021.6.2(3)
  27. Erawati, K. N., Sitiari, N. W., & Indiani, N. L. P. (2019). Effect of stress and working environment on employee performance through motivation mediation: A case study on international restaurant in Badung Bali. JurnalEkonomi Dan Bisnis Jagaditha, 6(1), 22-30. doi.org/10.22225/Jj.6.1.586.22-30
  28. Emerson, R. M., Rosenberg, R., & Turner, R. (1981). Social Exchange. in Social Psychology: sociological perspective. New York: Basic Books, 3-24.
  29. Falola, H. O., Salau, O. P., Worlu, R. E., Osibanjo, A. O., & Adeniji, A. A. (2020). Determinants of Retention Strategies and Sustainable Performance of Academic Staff of Government-owned Universities in Nigeria. Journal of Management and Strategy, 11(3), 1-15.
  30. Fareo D.O. (2013) Professional development of teachers in Africa: A case study of Nigeria in the African symposium. An Online Journal of the African Educational Research Network 13(1):63–68.
  31. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  32. Hair, J. F., Black, B., Babin, B., Anderson, R. E., & Tatham, R. L. (2013). Multivariate data analysis (7th edn). Harlow: Pearson.
  33. Hair, J., Black, W., Babin, B., & Anderson, R. (2014). Multivariate data analysis (7th ed.). Pearson new international edition: UK.
  34. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–151.
  35. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis. New Jersey: Pearson International Edition.
  36. Hair, J. F., Black, B., Babin, B., Anderson, R. E., & Tatham, R. L. (2022). Multivariate data juanalysis (7th ed.). Harlow: Pearson.
  37. Hayes, A. F. (2018). Introduction to mediation, moderation, and conditional process analysis: a regression-based approach (2nd ed.). Guilford Press.
  38. Holthausen, J. (2013). Scientific review of the social exchange theory and its contribution to solving purchasers' decision-making Issues. Presented at 1st IBA Bachelor Thesis Conference, Enschede, The Netherlands. University of Twente Publishing.
  39. Ikechukwu, N. P., Achori, T. D., Uchenna, E. S., & Okechukwu, A. (2019). Work environment as a tool for improving employee performance and organizational productivity. International Journal of Applied Research (IJAR), 5(8), 241-247.
  40. Ismail A. I., Abdul-Majid A.H., & Joarder M.H., (2017). Filling up the HRM' black box'; Do creativity and management philosophy matter? Management Science Letters 7, 163– 176.
  41. Ivanov, P. R., & Usheva, M. N. (2021). Influence of the hierarchy position and education degree on the preferences of motivators in the modern Enterprise. Economics and Management, 96–108. https://doi.org/10.37708/em.swu.v18i1.8
  42. Kohun, R. (2002). Workplace Environment and Its Impact on Organizational Performance in Public Sector Organizations. International Journal of Enterprise Computing and Business System International Systems, 1(1), 24-34.
  43. Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De vet, H. C. W., & Van der beek, A. J. (2014). Construct validity of the individual work performance questionnaire. International Journal of Productivity and Performance Management, 62 (1), 6-28. Doi.org.
  44. Kothari, C. (2004). Research Methodology, Methods and Techniques, 2nd ed. New Delhi: New Age International Publishers.
  45. Kothari, C. R. (2008). Research Methodology, Methods and Techniques. New Age International Publications, New Delhi.
  46. Kutner, M. H., Nachtsheim, C. J., Neter, J., Li W. (2004). Applied Linear Statistical Models, (5th ed.). 15, McGraw-Hill/Irwin.
  47. Muslih, & Hardani, R., T., S. (2022). Effect of Work Environment And Workload On Employee Performance. International Journal Of Economics, Social Science, Entrepreneurship And Technology (IJESET), 1, (1) 23-35
  48. Meyer, J., & Allen, N. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA: SAGE Publications.
  49. Meyer, J. P., & Allen, N. J. (1984). Testing the side bet theory of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 69, 372 – 378.
  50. Meyer, J. P.; Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 61. doi:10.1016/1053-4822(91)90011-Z.
  51. Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 20-52.
  52. Meyer, J. P., Morin, A. J. S., Stanley, L. J., & Maltin, E. R. (2023). A review of 30 years of commitment research: looking back to move forward. Journal of Vocational Behaviours, 142, 103834. Doi.org.
  53. Morrow, P. C., & McEvoy, G. M. (1993). Introduction: Understanding and managing loyalty in a multi-commitment world. Journal of Business Research, 26, 1–2.
  54. Murdvee J. (2014). Social exchange. Retrieved on June 30, 2020 from, 2014. https://old.taltech.xn--ee%20%20econpsypdf%20social%20exchange -nu2x
  55. Muslih, & Hardani, R., T., S. (2022). Effect of Work Environment And Workload On Employee Performance, International Journal Of Economics, Social Science, Entrepreneurship And Technology (IJESET), 1, (1) 23-35
  56. Niati, D. R., Siregar, Z. M. E., &Prayoga, Y. (2021). The Effect of Training on Work Performance and Career Development, The Role of Motivation as Intervening Variable,Budapest International Research and Critics Institute (BIRCI-Journal):Humanities and Social Sciences, 4(2),23852393. https://doi.org/10.33258/birci.v4i2.1940.
  57. Nitisemito, A. S. (1992). Manajemen dan Sumber Daya Manusia. Yogyakarta: BPFE UGM.
  58. Nnamani, E., Ajagu, H. E. (2014). Environmental factors and organizational performance in Nigeria (a study of Juhel Company). World Engineering & Applied Sciences Journal, 5 (3), 75-84.
  59. Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2024). Fundamental of human resources management (9th ed.). McGraw Hill.
  60. Oke, T. I., Ogundele, M. O., & Mainoma, H. M. (2017). Emerging Challenges in Nigerian Teaching Profession? Way Forward Ogundele, Michael Olanrewaju (Ph. D) Mainoma,
  61. Onoyase, A. (2017). Motivation and job performance of lecturers of tertiary institutions in Nigeria: Implication for counseling. World Journal of Educational Research, 4 (2), 280– 289.
  62. Pahos N., Galanaki. (2018). Staffing Practices and Employee Performance: The Role of Age. Evidence-based HRM: a global forum for empirical scholarship.
  63. Podsakoff, P.M., Mackenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63, 539-569.
  64. Prayogi, M. A., & Putri, C. A. (2022). Effect of training and work ethics on employee Performance, Proceeding International Seminar On Islamic Studies, 3, (1) (2022).
  65. Rahman, P., A., Arifin, Z., Firdausi, I., Safril, & Tanujaya, K., C. (2022).Effect of Work Environment and Leadership on Employee Performance through Work Motivation during the Covid-19 Pandemic, Journal of International Conference Proceedings (JICP) 5, (25) 242-256, DOI: https://doi.org/10.32535/jicp.v5i1.1462
  66. Raveendran, T., & Gamage, A.S. (2019).The Mediating Effect of Organizational Commitment In The Impact Of Transformational Leadership Style On Employee Performance: A Study Of Divisional Secretariats In The Jaffna District, International Journal of Human Resource Studies 9, (2) 116-139 (2019).
  67. Richard, P. J., Devinney, M. T., Yip, G. S., & Johnson, G. (2023). Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, 49 (1), 198-228. doi.org.
  68. Rivai, Veithzal. (2006). Manajemen Sumber Daya Manusia Untuk Perusahaan, Dari TeoriKe Praktek. Jakarta:RajagrafindoPersada.
  69. Robbins, S.P., Judge, T.A., Odendaal, A., and Roodt G. (2009). Organizational Behaviour: Global and South African Perceptions. 2nd edition. South Africa: Pearson Education.
  70. Robbins, Stephen P, Timothy A. Judge (2008) PerilakuOrganisasi, PT. SalembaEmpat, Jakarta.
  71. Salau, O. P., Worlu, R. E., Osibanjo, A. O., Adeniji, A. A., & Falola, H. O. (2020). Determinants of Retention Strategies and Sustainable Performance of Academic Staff of Government-owned Universities in Nigeria. Journal of Management and Strategy, 11(3), 1-15.
  72. Sari, A., M., Ribhan, & Erlina, R. R. (2021). The effect of work environment on employee performance with motivation as a mediation variables. International Journal of Disaster Recovery and Business Continuity 12,(1) 372–382.
  73. Saunders, M. N. K.. Lewis, P., &Thornhill,A. (2023). Research method for business students (9th ed.). pearson education.
  74. Sedarmayanti, M. P. APU. (2009). Human resources and work productivity, Bandung, Mandar,Maju Publisher.
  75. Siswanto, E. A., & Yuniawan, A. (2012). Analisispengaruhiklimkerja dan pengembangankarierterhadapkomitmenkarir: kepuasankerjasebagaivariabel intervening [Analysis of the influence of work climate and career development on career commitment: job satisfaction as an intervening variable], Diponegoro Business Review, 1 (2), 332-342.
  76. Spector, P. E., & Brannick. M. T. (2010). Common method variance or common method bias? The problem of the problem. Journal Of Applied Psychology, 95(2), 296-305.
  77. Streiner D, L. S., Shannon S., & Hahn E. (1994), Development of the emergency physician job satisfaction measurement instrument, The American Journal of Emergency Medicine, 12 (1), l-10.
  78. Sudarijati, S., H., & Yani, M., A., (2019), Occupational Health Safety and Physical Work Environment Conditions On Employee Performance. Indonesian Journal of Social Research (Ijsr) 1, (1) 1-9.
  79. Suleiman, A., Aliyu, M. S., & Bello, M. A. (2021). Market orientation dimensions and firm financial performance: The role of perceived environmental dynamism. Nigeria Journal of Business Administration, 19(1), 1–21. http://www.njba.uniben.edu.org.ng
  80. Thatcher, R. (2010).Validity and reliability of quantitative electroencephalograph (qEEG). Journal of Neurotherapy, 14, 122-152.
  81. Tambak, M., Nasution, S.L., & Limbong, C.H. (2022). Analysis of Organizational Commitment and Competence on Employee Performance At Bank BRI Rantauprapat Branch.
  82. Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International Journal of Medical Education, 2 (1), 53-55.
  83. Tourangeau, R., Rips, L. J., & Rasinki, k. (2000). The psychology of survey response. Cambridge University Press.
  84. UNDP. (2025). United Nations Development Program. Human development report 2025: a matter of choice: people and possibilities (Nigeria HDI 0.560 rank 161of 193). UNDP hdr.undp.org
  85. Yakpe, M. A., Woru, Y. A., & Isah, M. (2023). Effects of Manpower Training and Development on Employee's Performance in Niger State Polytechnic Zungeru, Bida Campus, Nigeria.
  86. Yin, K. (2023). perceive organisational support and job performance in higher vocational colleges: the mediating role of work engagement. Frontiers in Pschology 14, 1097982. Doi.org.
  87. Yusuf H.A., and Ogbudinkpa C.I., (2017) Relationship between performance appraisal criteria and lecturers' productivity in universities in south-west geo- political zone. Asia Pacific Journal of Education, Arts and Sciences4(2): 79–86
How to Cite

Bello, M. A. (2026). EFFICIENCY WAGES AND EMPLOYEE PRODUCTIVITY IN NIGERIA’S SERVICE SECTOR: EVIDENCE FROM SMALL AND MEDIUM-SIZED ENTERPRISES (SMEs). Bayero Business Review, 10(1), 413-437. https://doi.org/10.67894/bbr.2026.4svvpo6d

M. A. Bello, "EFFICIENCY WAGES AND EMPLOYEE PRODUCTIVITY IN NIGERIA’S SERVICE SECTOR: EVIDENCE FROM SMALL AND MEDIUM-SIZED ENTERPRISES (SMEs)," Bayero Business Review, vol. 10, no. 1, pp. 413-437, June 2026. doi: 10.67894/bbr.2026.4svvpo6d

Share this article:
Facebook X / Twitter LinkedIn