EMPLOYEE INVOLVEMENT CULTURE, KNOWLEDGE INFRASTRUCTURE CAPABILITY AND ORGANIZATIONAL PERFORMANCE: A PROPOSED MODERATING FRAMEWORK FOR PENSION FUND ADMINISTRATORS IN NIGERIA

The study proposes a conceptual model examining how knowledge infrastructure capability comprising information technology infrastructure, organizational structure, and human resources affects organizational performance of Pension Fund Administrators (PFAs) in Nigeria. It introduces employee involvement culture as a moderating factor that can strengthen this relationship. Given the historically poor performance of PFAs, the study suggests that enhancing knowledge infrastructure, organizational culture, and technology adoption can improve outcomes. The model aims to deepen understanding of these relationships and provide practical insights for stakeholders in the pension sector. The study recommends future empirical testing of the model using robust techniques such as Partial Least Squares Structural Equation Modelling (PLS-SEM) to validate the moderating role of employee involvement culture.