Research Article

Impact of Motivation on Employees Performance in Kwara State Internal Revenue Service

Muhammad Bako Maryam1*, Lawal Azeez Tunbosun1, Brimah Amudalat Bolatito1
1 Department of Business Administration, Faculty of Management Sciences, Al-Hikmah University, Ilorin, Nigeria
* Corresponding author: muhammadbakomaryam@femsbukjournals.org.ng
Published: Sep, 2023
DOI: 10.67894/bbr.2023.gksibmra
Pages: 179-197
Views: 11
Downloads: 4

Abstract

This paper attempted to look into the effect of motivation on employee performance in the workplaceof Kwara State Internal Revenue Service. A survey research design was adopted while primary data were obtained using a structured questionnaire. Descriptive statistics were presented using frequency table and simple percentages while inferential statistics were analysed using regression and correlation coefficient to test the formulated hypotheses. A sample of 75 staff was drawn from a population of 80 staff (administrative directorate). The findings of the study showed that motivation has impact on employee performance in Kwara State Internal Revenue Service. The research concluded that motivation have significant impact on employee performance. This can be seen with the high t-test figure of 50.77.The respondents, however, had differing opinions about whether their incomes being increased on a regular basis. Employee motivational factors shift over time, so what motivates one person today may not motivate another tomorrow. Managers should keep these in mind when they come up with new strategies to incentivize their employees to provide outstanding service, according to the report. Managers should consider developing their organizations' human capital by providing possibilities for promotion. Managers should also consider a robust training and development policy to assist employees perform better in the workplace. 

Keywords

Kwara State Internal Revenue Service (KWIRS) Motivation Performance

References

  1. Albers, H.H. (2008) Principles of management. A modern Approach, 7th edition New York: John Wiley & Sons.
  2. Asim, M. (2013). Impact of Motivation on Employee Performance with Effect of Training: Specific to Education Sector of Pakistan. International Journal of Scientific and Research Publications, 3(9), 2250-3153.
  3. Atogiyire, F. (2001). Clerical office duties/office practice and administration. Fonky Publication: Ghana
  4. Azar, M. and Shafighi, A. A. (2013). The Effect of Work Motivation on Employees' Job Performance (Case Study: Employees of Isfahan Islamic Revolution Housing Foundation). International Journal of Academic Research in Business and Social Sciences, 3(9), 432-445.
  5. Breiter, D., Tesone, D. V., Leeuwen, D. V., & Rue, V. (2003). An analysis of hotel employees' motivation using Kovach's ten factor model. Journal of Human Resources in Hospitality & Tourism, 1(4), 63-97.
  6. Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., and Khanam, F. 2014. Impact of Employee Motivation on Employee Performance. European Journal of Business and Managet, 6(23), 159-166.
  7. Chaudhary, N. and Sharma, B. (2012). Impact of Employee Motivation on Performance (Productivity) In Private Organization. International Journal of Business Trends and Technology, 2(4), 29-35.
  8. Chintalloo, S. and Mahadeo, J. D. (2013). Effect of Motivation on Employees' Work Performance at Ireland Blyth Limited. Proceedings of 8th Annual London Business Research Conference Imperial College, London, UK,, pp.1-16.
  9. Cole, G.A (2002) Management theory and practice 5th edition, published by Biddle Ltd Guildfood and kings Lynn.
  10. David A. (2014) The impact of motivation on employee performance in manufacturing industry in Ghana, Global Journal of Management Studies and Researches, 1(5).
  11. Kreitmer, R. & Kinicki, A. (2006). Organizational behaviour 6th edition. McGraw-Hill Irwin.
  12. Muogbo, U. 2013. The Impact of Employee Motivation on Organisational performance (A Study Of Some Selected Firms In Anambra State Nigeria). The International Journal of Engineering and Science (IJES), 2(7), 70-80.
  13. Omollo, A. P. 2015. Effect of motivation on employee performance of commercial banks in Kenya: A case study of Kenya Commercial Bank in Migori County. International Journal of Human Resource Studies, 5(2), 87-103.
  14. Ubeku, A. K. (2005). Personnel Management in Nigeria. Benin City: Ethiope Publishing Press.
How to Cite

Maryam, M. B., Tunbosun, L. A., & Bolatito, B. A. . (2023). Impact of Motivation on Employees Performance in Kwara State Internal Revenue Service. Bayero Business Review, 7(1), 179-197. https://doi.org/10.67894/bbr.2023.gksibmra

M. B. Maryam, L. A. Tunbosun, and B. A. . Bolatito, "Impact of Motivation on Employees Performance in Kwara State Internal Revenue Service," Bayero Business Review, vol. 7, no. 1, pp. 179-197, September 2023. doi: 10.67894/bbr.2023.gksibmra

Share this article:
Facebook X / Twitter LinkedIn
Download PDF View Full Text (PDF) Back to Articles