Flexible Work Arrangement: A Panacea for Employees’ Job Performance Crisis

Flexible work arrangement (FWA) deals with workplace dynamism and complexity driven by globalization and transformation of workers diversity and interests. Despite the significance of FWA to increase positive work behaviour and productivity, most organizations in Nigeria are yet to consider FWA as an important strategy for managing workforce flexibility during crisis situations. The lack of FWA capacity and technology ascribed many organizations to the traditional arrangement which threatens worker personal lives and performance. Thus, this inquiry examine the influence of FWA on the job performance of employees in Federal Capital Territory (FCT), Abuja. It examine the effect of different work pattern, job sharing, flexi working hours and telecommuting on the job performance of employees in FCT Abuja. It utilize descriptive survey design, questionnaire data from a sample of 353 workers in FCT Abuja and structural Equation Model (SEM) via Smart-PLS to validate the formulated hypotheses in line with the objectives. Findings reveal that different work pattern, job sharing, and flexi-working hours have significant positive effect while telecommuting has insignificant positive effect on the job performance of workers in FCT Abuja. It concludes that FWA factors has significant effect on the job performance of workers in FCT Abuja. It was recommended that organizations should promote alternative work schedules, task flexibility, and roles switching. Also, workers freedom to decide starting and ending work time should be encouraged. Additionally, workers should be encouraged to share workload allowing them to work part-time. Finally, telecommuting with the provision of necessary tools and support should be encouraged.