Research Article

Effects of Performance Appraisal Systems on Organizational Citizenship Behaviour in Benue State Civil Service

Abdu Jafaru Bambale1*, Ahmad Audu Maiyaki2, Sarah Mngusuun Ihyuman1
1 Department of Business Administration and Entrepreneurship, Bayero University, Kano, Nigeria
2 Department of Business Administration and Entrepreneurship, Bayero University, Kano, Nigeria
* Corresponding author: abdujafarubambale@femsbukjournals.org.ng
Published: Sep, 2023
DOI: 10.67894/bbr.2023.6wwz5iio
Pages: 115-130
Views: 11
Downloads: 4

Abstract

This study investigated the effects of performance appraisal system on organization citizenship behaviour (OCB), among civil servants of Benue State, Nigeria. The target populations in this study were thirty six thousand and eleven (36,011) civil servants of Benue State. The Sample of three hundred and eighty (380) respondents were selected using Krejcie and Morgan (1970) sample size table. The principal instrument used for data collection in the study was questionnaire, which was designed with 5-point Likert scale. Multiple regression analysis was employed to test the hypothesized model of the study. The findings of this study revealed that procedural justice and distributive justice have positive and significant effects on OCB of civil servants in Benue State, Nigeria. The findings also indicated significant positive effects of goal setting on OCB of civil servants in Benue State. The study suggested that employers in the sector should be encouraged to acquire as well as engage in what their employers value and change certain principles and practices can lead to lower attrition. And this increases civil servant engagement in activities that support their organizations' effectiveness. 

Keywords

Organizational Citizenship Behaviour Performance Appraisal Procedural Justice Distributive Justice Goal setting

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How to Cite

Bambale, A. J., Maiyaki, A. A., & Ihyuman, S. M. (2023). Effects of Performance Appraisal Systems on Organizational Citizenship Behaviour in Benue State Civil Service. Bayero Business Review, 7(1), 115-130. https://doi.org/10.67894/bbr.2023.6wwz5iio

A. J. Bambale, A. A. Maiyaki, and S. M. Ihyuman, "Effects of Performance Appraisal Systems on Organizational Citizenship Behaviour in Benue State Civil Service," Bayero Business Review, vol. 7, no. 1, pp. 115-130, September 2023. doi: 10.67894/bbr.2023.6wwz5iio

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