Effects of Performance Appraisal Systems on Organizational Citizenship Behaviour in Benue State Civil Service

This study investigated the effects of performance appraisal system on organization citizenship behaviour (OCB), among civil servants of Benue State, Nigeria. The target populations in this study were thirty six thousand and eleven (36,011) civil servants of Benue State. The Sample of three hundred and eighty (380) respondents were selected using Krejcie and Morgan (1970) sample size table. The principal instrument used for data collection in the study was questionnaire, which was designed with 5-point Likert scale. Multiple regression analysis was employed to test the hypothesized model of the study. The findings of this study revealed that procedural justice and distributive justice have positive and significant effects on OCB of civil servants in Benue State, Nigeria. The findings also indicated significant positive effects of goal setting on OCB of civil servants in Benue State. The study suggested that employers in the sector should be encouraged to acquire as well as engage in what their employers value and change certain principles and practices can lead to lower attrition. And this increases civil servant engagement in activities that support their organizations' effectiveness.