Exploring the Moderating Effect of Proactive Personality in Conflict-Handling Styles and Employees' Performance- A Conceptual Approach

The primary focus of this study is to investigate the moderating effect of proactive personality on the relationship between conflict-handling styles and employee performance. In pursuit of this objective, the study employs a systematic literature review approach, providing a rigorous analysis of existing research rather than relying on primary data collection. Avalanche of prior studies reviewed shows an inconsistency in the relationship between conflict handling styles and employees‟ performance. Similarly, based on the literature reviewed, there is ample evidence that suggest that proactive personality has a significant positive impact on employees‟ performance. Therefore, the study recommends that future studies to apply the proposed conceptual framework in developing nation like Africa to empirically explore the moderating effect, hypothesizing that the positive impact of integrating and compromising conflict-handling styles on employee performance is amplified for individuals with high proactive personalities. Conversely, it is anticipated that the adverse effects of dominating or avoiding styles may be mitigated by proactive personality traits, leading to more constructive conflict resolutions and better performance outcomes.