Research Article

E-GOVERNANCE AND E-ADMINISTRATION AS TOOLS FOR EFFECTIVE SERVICE DELIVERY IN NIGERIA'S PUBLIC SECTOR

Mubarak Sulaiman Jamiu1*, Najibullahi Abdallah Nuhu2
1 Department of Politics and Governance Kwara State University, Malete
2 Department of Political Science, Al-Istiqama University Sumaila Kano, Kano State
* Corresponding author: Mubarak.Jamiu@Kwasu.Edu.ng
Published: Dec, 2021
DOI: 10.67894/bjpa.2021.yxzz5yu6
Pages: 67-87
Views: 15
Downloads: 6

Abstract

Nowadays, there is a big question on how the public institution can achieve a progress in its performance through implementing new information technologies in its operations, which is known as e-administration. Governments are in hurry to issue development plans aiming social and economic developments. Due to that, the E-corporate governance is highlighted by academics and researchers in order to restructure the public institutions in a way of assure responsibility and transparency and after that the academicians and the searchers want to take the advantage of new technologies. The article highlights the major issues surrounding E-government and to identify the requirements and the ability of E-government besides highlighting its benefits. It further provides recommendations to government on ways to ensure better service delivery with e-governance and administration.

Keywords

governance e- governance public service ICT service delivery

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How to Cite

Jamiu, M. S., & Nuhu, N. A. (2021). E-GOVERNANCE AND E-ADMINISTRATION AS TOOLS FOR EFFECTIVE SERVICE DELIVERY IN NIGERIA'S PUBLIC SECTOR. Bayero Journal of Public Administration, 1(1), 67-87. https://doi.org/10.67894/bjpa.2021.yxzz5yu6

M. S. Jamiu, and N. A. Nuhu, "E-GOVERNANCE AND E-ADMINISTRATION AS TOOLS FOR EFFECTIVE SERVICE DELIVERY IN NIGERIA'S PUBLIC SECTOR," Bayero Journal of Public Administration, vol. 1, no. 1, pp. 67-87, December 2021. doi: 10.67894/bjpa.2021.yxzz5yu6

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