Sa’adatu Babuba Muhammad

PATIENTS’ SATISFACTION AND HEALTH CARE SERVICE QUALITY IN THE NIGERIAN NATIONAL HEALTH INSURANCE SCHEME: A SYSTEMATIC REVIEW OF METHODOLOGICAL INSTRUMENTS

This study presents a systematic review of methodological instruments used in assessing patient satisfaction and healthcare service quality within the Nigerian National Health Insurance Scheme (NHIS). Despite the NHIS’s objective to provide affordable and accessible healthcare to Nigerians, existing literature reveals significant methodological inc...